F.A.Q.

 

WHERE CAN I SHOP LOCAL ROOT ITEMS?

You can shop Local Root - the kitchen store, online at Didriks.com, our sister store. To shop all Local Root Kitchen Items - Click Here or visit the Didriks homepage - Click Here.
We offer free shipping over $50 and complimentary gift wrapping for all orders.

Do you have gift certificates?

Yes! We offer gift certificates that can be used in-store in both Local Root and Didriks as well as online. Gift certificates are also valid for knife sharpening. You can shop them here.


ARe local root and didriks the same store?

Local Root is a sister store to Didriks. At Local Root you can shop all items kitchen - including cookware, bakeware, cook’s tools and cookbooks. Local Root also provides our professional knife sharpening service. At Didriks you can shop tableware, glassware, linens, decor and more. You can find both stores together at both of our retail locations.


WHERE ARE YOU LOCATED?

We have two locations, both in Massachusetts, where we share a space with our sister store, Didriks.
BELMONT - 77 Leonard Street, Belmont, MA 02478
NEWTON LOWER FALLS - 2284 Washington Street, Newton Lower Falls, MA 02462

Click here for hours and phone numbers for these locations.


KNIFE SHARPENING - What is the knife sharpening turnaround?

Our turnaround for knife sharpening is 48 hours. They are guaranteed to be ready 2 days after drop-off, unless otherwise specified.

KNIFE SHARPENING - where is it done?

Rest assured, we do not ship your knives off to any other facilities for our sharpening service. All knives are sharpened in-house in our Belmont location.

KNIFE SHARPENING - What equipment do you use?

For wet-sharpening we use a professional water-cooled sharpening machine from Friedr Dick. Our whetstone service is done on water stones. Learn more about our services here.


KNIFE SHARPENING - Can you sharpen my serrated knives or kitchen shears/scissorS?

Unfortunately, we do not offer sharpening for these items at this time.

Any other questions?

Feel free to email us any time via this contact form.
For general questions, please call 800-833-7505.
For store specific questions (stock, holiday hours etc.) please call [617] 993-3269 for Belmont or [617] 916-1943 for Newton Lower Falls.